Docsafe is a secure client portal that allows users to store, sign, send and exchange documents. It’s ideal for businesses with a client base where security of email content is paramount. Docsafe means that private information need never be emailed but is managed via the safety of the portal instead.
Docsafe has been around a long time, 23 years to be exact. It’s owned by Mike Couzens who is the founder and MD and still very much at the heart of the business. There is a dedicated development team, website designer, marketing arm, and admin of course. We’ve all been around for most of those 23 years which is impressive in itself and testament to the Docsafe brand.
As a long-standing team we really understand the evolution of secure communications and the changing needs of our clients. We mainly work with UK professionals, with accountants and other firms in the financial services being our main clients. We also work with independent businesses and legal firms.
We have a synergy with practices who don’t enjoy the anonymity of large software companies – who don’t always have the time or interest in listening to their clients. Our clients are big fish in a comparatively small, discerning pond, which surely is a great business model from a client’s perspective? They get our years of experience and the reassurance that we are here to listen to trends in client requests – which we’ll always consider for future versions.
A smaller business is agile. We can respond to market changes really quickly. We have the capacity to update and enhance as needed. We can also test and trial our client portal quickly and effectively before launching new versions. Ironically, things in larger businesses tend to move at a slower pace. Maybe it’s because they have a lot of meetings.
We’re based in Brindley Place in Birmingham. It’s pretty easy to get anywhere in the UK from Birmingham and Mike enjoys clients meetings so if you’d like to know more, drop him an email and he can come and see you, arrange an online demo or a quick call: mike@p-2-p.co.uk.
P2P is Practice to Practice which is the company that owns the Docsafe client portal.